Malmaison Birmingham

Essential Information & Advice

Spa use for hotel guests

 

Effective 1st June 2025

 

Spa use is available for hotel guests at a charge of £15 per person for two hours (includes robe and towel). Additional laundry/towels are chargeable.

 

 Please bring your own slippers or flip flops and £1 coin for the lockers.

 

We cannot guarantee spa use for hotel guests; it is on a first come first serve basis on the day. It can be used from check in time (3pm) until check out time (11am). Once you have checked into your room, please come to the spa reception and book your time slot. We do not take bookings for spa facilities in advance, unless it is part of a spa package with treatments included.

 

Heads up!
Our jacuzzi is currently taking an unscheduled break. We're on it and working to get it back bubbling ASAP. Thanks for your patience.

 

All treatments and spa packages require full payment at the time of booking. All bookings are subject to a 48 hours cancellation policy. Failure to contact us to cancel will incur a 100% charge of the booking. 

 

Please note that all guests must be over 16 years of age, and if under 18 years must be accompanied by an adult.

Please note all treatments are subject to therapist’s availability. All treatment times include consultation and aftercare advice. Each spa has different facilities, please ask each site for more information. If you or any of your party have any medical conditions that may affect your spa treatments, you will need to make us aware of this prior to your arrival to avoid disappointment on the day.